Getting the kinks worked out

The other day was at store to shop. Got to the register and guess what? Could not get to my rewards. Website would not let me. Would let me in to do everything else but that. I did go ahead and make the purchase without using my rewards but in the future will not. Im an ON fan and am hoping they work things out soon bc I order most eveuthing

ON shopper about Old Navy: Shop for New Clothes, v3.8